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Trains from Great Ayton
to Banstead
Book your tickets
Great Ayton facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
No waiting rooms available. Shelter available on entrance to the one and only platform.
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up/Drop Off at the service bus stops in Great Ayton High Street, opposite the Royal Oak pub towards Whitby, outside the pharmacy towards Middlesbrough.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDepartureScreens
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Customer Help Points
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces10
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces2
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ShelteredNo
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Cctv
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Location
Platform 1
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TypeLockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category A Station
- Station is unstaffed
, however no problems to get onto the only platform as it is step free.
Step free access from car park to station entrance, however Car Park surface is loose shingle.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
Step free access from car park to station entrance, however car park surface is loose shingle.
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Banstead facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Oyster Comments
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.
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TravelcardZone 6
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Penalty FaresPenalty fares apply for SN
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Facilities
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Car Park
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Seated Area
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Waiting Room
Unheated waiting shelters are available on the platforms.
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Southern website.
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/6NhZGN5c6PfcrCfRXij5EU/b77577b6075be59c8f46a1f31a6c33b1/2023-09_CI_SN_RRB_BAD_DR.pdf
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Annotation
If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.
Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
- Thameslink
- South Western Railway
- Southeastern
- Transport for London including London Overground
- London North Western Railway
If you have found an item of lost property, please hand it in to a member of staff.
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Contact Details
If you have lost something at one of our stations or onboard our trains, please visit our website and use the webform to register your lost item.
As some of our trains serve stations which are managed by other train operators (see below), you should also consider logging your lost item with them, just in case it's been handed in at one of their stations.
- Thameslink
- South Western Railway
- Southeastern
- Transport for London including London Overground
- London North Western Railway
If you have found an item of lost property, please hand it in to a member of staff.
Url: https://www.southernrailway.com/lostproperty -
Available
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Operator NameSouthern
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Information Available From StaffYes - from help point
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Information Services Open
Assistance can be provided via the help points, located on the platforms, at all times of the day.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Assistance Meeting Point is on the only platform at the London end.
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Ticket gates
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Bicycle Facilities
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Spaces6
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ShelteredNo
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Cctv
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Location
Located on the platform.
Cycles are left at owners risk. Abandoned cycles may be removed.
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TypeStands
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Accessibility
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Helpline
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
https://www.southernrailway.com/travel-information/travel-help/assisted-travel -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
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Ramp For Train Access
It is not possible to provide level access between train and platform at this station.
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Accessible Taxis
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Accessible toilets
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Step Free Access
This is a Category C station: This station does not have step-free access.
Assistance Meeting Point is on the only platform at the London end.
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Ticket Gates
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Impaired Mobility Set Down
No dedicated area
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Wheelchairs Available
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