Trains from Helsby
to Ely
From £71.70
Helsby to Elyby train on average takes 5 hrs 4 mins
Helsby to Ely one way only
Quick Links
Route info - Did you know!
- Trains depart every 29 minutes
- First train leaves Helsby at 06:38
- Last train leaves Helsby at 17:37
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Helsby to Ely train times
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Helsby facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
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Operator Name
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: Transport for Wales
Name: Station Car Park
Spaces: 20
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Fri 24h -
Car Park 2
Notes
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/ -
Car Park 3
Notes
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/
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Bicycle Facilities
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Spaces10
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ShelteredYes
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Cctv
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Location
Cycle parking is in two locations at Helsby station.
3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2
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Annotation
4 hoops
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Ticket machine is on Chester-bound platform.
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesChester
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Accessible toilets
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Step Free Access
Category B3.
Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.
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Ticket Gates
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Impaired Mobility Set Down
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Station Message
Please allow plenty of time for making train connections at Ely due to the walking distance between platforms when using the subway.
Ely facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car Park
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Seated Area
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Waiting Room
There is a waiting room on platform 1 and a waiting room on platforms 2 and 3
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Trolleys
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Station Buffet
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Toilets
Toilets including accessible (radar key) toilets are located on all platforms and open when the station is staffed.
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Accessible toilets
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Baby Change
Female toilets
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Telephones
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Wi Fi
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Post Box
Post box is located on Platform 1
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Tourist Information
Ely town centre
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Atm Machine
Nearest ATM is at Tesco which is across the car park
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Shops
Newsagent on platform 1. Large Tesco supermarket next door to the main car park
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Rail replacement locations
Replacement transport stop at station entrance
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CCTV
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Toilets
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Available
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Location
Toilets including accessible (radar key) toilets are located on all platforms and open when the station is staffed.
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Accessible toilets
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Wifi
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from ticket office
Yes - from information point
Yes - from help point -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
On each platform
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 143
Number Accessible Spaces: 4
Accessible Spaces Note:Parking is free for disabled customers displaying a valid International Blue Badge
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
http://www.ncp.co.ukOpening Times
Mon-Sun 24hCharges
Off-peak: £7.50
Daily: £8.50
Weekly: £32.00
Monthly: £119.00
Three Monthly: £337.00
Annual: £1,181.00
Saturday: £6.00
Sunday: £6.00
Note:£12 Weekend fare (from 1000 Friday - 0400 Monday)
£60.00 Flexi ticket
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Car Park 2
Notes
Operator Name: National Car Parks Ltd
Name: Premium Bay
Spaces: 9
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
Annual: £1,680.00
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Bicycle Facilities
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Spaces330
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ShelteredYes
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Cctv
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Location
In station car park
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TypeCompounds
Stands
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance at this station is provided by a staff member during train service hours. Booking is recommended.
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Staff help available opening hoursMon-Sat 05:15 to 01:00
Sun 08:00 to 01:00 -
Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toilets
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Step Free Access
This station has step free access to all platforms via a ramped subway.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the Ticket Office when open or the Supervisor's office on platform 1
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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