Trains from Heysham Port
to Colwyn Bay
From £64.50
Heysham Port to Colwyn Bayby train on average takes 3 hrs 20 mins
Heysham Port to Colwyn Bay one way only
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Route info - Did you know!
- First train leaves Heysham Port at 13:21
Book your tickets
Heysham Port to Colwyn Bay train times
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Station Message
This station has a very limited train service - generally only one train a day towards Morecambe and Lancaster.
Heysham Port facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
canopy only
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off in the car park outside the terminal building.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category A Station
Access to platform from car park up 6 steps with handrail and through terminal building or up a 15 metre ramp.
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. Street set down only available.
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Wheelchairs Available
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Colwyn Bay facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
You can get a TFW SmartCard on our website: www.tfw.wales
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car Park
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Seated Area
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Waiting Room
On each platform.
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Station Buffet
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Toilets
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
Baby changing facilities in ladies and gents toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is in the station car park.
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
Baby changing facilities in ladies and gents toilets
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
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Operator Name
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Ticket Office only.
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Ticket gates
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Parking
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Contact Details
Url: https://www.apcoa.co.uk/tfwrLL29 8DF -
Operator NameAPCOA
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NameStation Car Park
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Spaces75
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Number Accessible Spaces4
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces20
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ShelteredYes
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Cctv
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Location
10 Sheffield stands providing parking for up to twenty bicycles are located on the westbound Platform 1, by the footbridge.
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Annotation
5 hoops
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff help available opening hoursMon-Sat 06:15 to 22:14
Sun 11:15 to 18:15 -
Induction Loop
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Accessible Ticket Machines
The ticket machine is available during ticket office opening hours.
The ticket machine takes cash, debit and credit cards.
The ticket machine is next to the booking office.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Category A.
Step free access is available from the station car park and a footbridge with lifts connects both platforms.
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Ticket Gates
Ticket gates available during ticket office opening hours.
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Impaired Mobility Set Down
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Wheelchairs Available
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