Trains from Teesside Airport
to Kew Gardens
Book your tickets
Station Message
Tees-side Airport station is closed until further notice due to urgent repairs to the railway.
Teesside Airport facilities
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Ticket office
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Ticket Office
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
None available
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up/Drop Off in station turning circle.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Customer Help Points
Platform 1
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
- Category B Station
At the station there is a ramped access to the DAR bound platform and stepped access to the MBR bound platform.via a stepped footbridge (28 steps)
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Kew Gardens facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Smartcard Issued
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Smartcard Validator
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TravelcardZone 3/4
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Penalty FaresPenalty fares apply for LT
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Facilities
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Car Park
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Seated Area
There are no seats in the ticket hall. Seats are available on the platform.
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Waiting Room
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Station Buffet
Newsagent inside station
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Toilets
Male and female toilets on the eastbound platform - no charge. These are temporarily closed during lockdown restrictions.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
Near Lloyds Pharmacy outside western entrance.
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Atm Machine
Outside western entrance of station.
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Shops
Newsagent inside the station. Tesco, Starbucks, Barclays Bank, Pizza Express and other small shops outside western and eastern entrances.
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Rail replacement locations
Replacement buses will usually stop in Kew Road at the Victoria Gate stops.
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CCTV
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Toilets
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Available
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Location
Male and female toilets on the eastbound platform - no charge. These are temporarily closed during lockdown restrictions.
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0343 222 1234 -
Information Available From StaffYes - from help point
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Customer Help Points
Not monitored at all times.
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Accessibility
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Helpline
0343 222 1234 or 020 3031 9331 (Textphone)
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sat 05:20 to 01:15
Sun 07:10 to 00:10 -
Induction Loop
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Accessible Ticket Machines
Accessible ticket machines sell tickets suitable for use on London Underground services & National Rail including daily and weekly Travelcards.
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Step free platform interchange requires a 600m journey via street. Use the western Station Approach entrance for trains towards Central London and Stratford and the eastern North Road entrance (via ramp) for trains towards Richmond.
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Ticket Gates
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Impaired Mobility Set Down
Drop-off points at western and eastern entrances with drop kerbs
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